Privacy Policy

Overview

Trakd ("we", "our", or "us") is a music social platform that lets you capture, share, and identify music from live events. This Privacy Policy explains what information we collect, how we use it, and your rights around it.

By using Trakd, you agree to the collection and use of information described here. We keep this simple and honest.

Information We Collect

We collect information you provide directly and information generated by your use of the app:

Account information — name, email address, and profile photo when you sign up via Apple or Google.
User content — videos, audio recordings, and captions you upload of live music events.
Audio fingerprints — short audio samples captured during track recognition. These are processed as numeric fingerprints to identify music. Full audio recordings are never stored on our servers.
Usage data — which features you use, content you interact with, searches you perform, and time spent in the app.
Device information — device type, OS version, and app version for debugging and performance.
Location data — approximate location if you enable event discovery features (optional).

Camera & Microphone

Trakd requests access to your camera and microphone to let you capture live concert moments and identify tracks in real time. We only access these when you explicitly initiate a recording or recognition session within the app. We do not record in the background.

How We Use Your Information

To operate the app and deliver core features (feed, profiles, recognition)
To identify tracks using on-device audio fingerprinting via ShazamKit and Chromaprint
To personalise your experience and surface relevant content
To send notifications about activity on your content (likes, comments, followers)
To detect abuse and keep the platform safe
To improve the app based on usage patterns

We do not sell your personal data to third parties.

Third-Party Services

Trakd uses the following third-party services that may process your data:

Firebase (Google) — authentication, database, file storage, and cloud functions. Your data is stored on Google's infrastructure. Firebase Privacy Policy
Apple Sign In — account authentication. Apple Privacy Policy
Google Sign In — account authentication. Google Privacy Policy
ShazamKit (Apple) — on-device music recognition. Audio is processed locally on your device.
Beatport — public track metadata (BPM, key, genre) retrieved for identified tracks. No personal data is sent.

Each of these services operates under its own privacy policy. We encourage you to review them.

Your Content

Videos and content you post publicly on Trakd are visible to other users. You retain ownership of your content. By posting, you grant Trakd a non-exclusive licence to display and distribute your content within the app.

You can delete your content at any time from within the app. Deleted content is removed from our servers within 30 days.

Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law.

Your Rights

You have the following rights regarding your personal data:

Access — you can request a copy of the personal data we hold about you.
Correction — you can update your profile information at any time from within the app.
Deletion — you can delete your account at any time from Settings. This permanently removes your account and personal data within 30 days.
Portability — you can request an export of your data by contacting us.

To exercise any of these rights, contact us at alytrackd@gmail.com. We will respond within 30 days.

Children's Privacy

Trakd is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes in-app. Continued use of Trakd after changes constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. By using Trakd, you consent to the processing of your data as described in this policy.

Contact

Questions about this policy or requests regarding your data? Reach us at alytrackd@gmail.com