Privacy Policy

Overview

Trakd ("we", "our", or "us") is a music social platform that lets you capture, share, and identify music from live events. This Privacy Policy explains what information we collect, how we use it, and your rights around it.

By using Trakd, you agree to the collection and use of information described here. We keep this simple and honest.

Information We Collect

We collect information you provide directly and information generated by your use of the app:

• Account information — name, email address, and profile photo when you sign up via Apple or Google.
• User content — videos, audio recordings, and captions you upload of live music events.
• Audio fingerprints — short audio samples captured during track recognition. These are processed to identify music and are not stored as full recordings.
• Usage data — which features you use, content you interact with, searches you perform, and time spent in the app.
• Device information — device type, OS version, and app version for debugging and performance.
• Location data — approximate location if you enable event discovery features (optional).

Camera & Microphone

Trakd requests access to your camera and microphone to let you capture live concert moments and identify tracks in real time. We only access these when you explicitly initiate a recording or recognition session within the app. We do not record in the background.

How We Use Your Information

• To operate the app and deliver core features (feed, profiles, recognition)
• To identify tracks using audio fingerprinting via ShazamKit, ACRCloud, and Chromaprint
• To personalise your experience and surface relevant content
• To send notifications about activity on your content (likes, comments, followers)
• To detect abuse and keep the platform safe
• To improve the app based on usage patterns

We do not sell your personal data to third parties.

Third-Party Services

Trakd uses the following third-party services that may process your data:

• Firebase (Google) — authentication, database, file storage, and hosting
• Apple Sign In — account authentication
• Google Sign In — account authentication
• ShazamKit — on-device music recognition (Apple)
• ACRCloud — cloud-based audio fingerprinting for unrecognised tracks

Each of these services has their own privacy policies. We encourage you to review them.

Your Content

Videos and content you post publicly on Trakd are visible to other users. You retain ownership of your content. By posting, you grant Trakd a non-exclusive licence to display and distribute your content within the app.

You can delete your content at any time from within the app. Deleted content is removed from our servers within 30 days.

Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law.

Children's Privacy

Trakd is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes in-app. Continued use of Trakd after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Reach us at alytrackd@gmail.com